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Administrative Communication System
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Tegami® is the solution to help your organization realize its full potential. It is an intuitive administrative communication system that provides an easy way to manage all of correspondences for any organization; starting from scanning, revising and circulating the correspondences between different organization departments and units, thus, it increases employees efficiency, and enhances the overall environment security.
Business Values
On corporate level
- Focus on working on the information rather than looking for it.
- Respond faster and meet deadlines easier.
- Enforce better security model within the organization.
- Keep physical copies in good shape.
- Make sure not to lose physical copies.
- Create a more transparent working environment.
- Enhance processes and avoid bottlenecks.
- Enforce a governance model for communication between different directorates, departments, units or even employees.
On managers level
- Achieve a better accountability and transparency model.
- Take informative decisions based on presented information in a timely manner.
- Better approach to monitor and supervise employees.
- Meet deadlines set for departments.
- Secure information across/within departments.
On end users level
- Organize daily work.
- Provide better key performance indicators.
- Minimize the need to understand where to route a correspondence.
- Provide efficient means for timely responses.
High Level Features
- Sending/receiving correspondence and managing a rich set of incoming/outgoing correspondence basic and detailed information like; document type, document number, Date, concerned party, sending party, subject, body, importance, confidentiality, direction, attachments, source, notes, comments and much more.
- The ability to link incoming/outgoing correspondence to one or more previously added, related correspondence.
- The ability to scan incoming/outgoing correspondence. This would be a single paper or a bulk of papers. The system provides a lot of basic and advanced scanning features, like colored scanning, black and white scanning, rotating, re-sizing, cropping, re-ordering, scaling and much more.
- Searching incoming/outgoing documents in seconds, using intelligent advanced search options.
- The ability to integrate with email system, scanners, workflow and document management systems
- The ability to integrate with:
- Sakher® OCR for Arabic Optical Character Recognition
- Sakher® IDRISI for Arabic natural language processing (NLP) technology
- Processing and circulating incoming/outgoing correspondence based on given permissions, organizational structure, and flow of processes, and sending carbon copies of the original document to concerned parties.
- Tracking and tracing incoming/outgoing correspondence using bar-coding technology and by logging the history of taken actions, users, and dates.
- Managing dynamic, scalable and customized archiving structure, in addition to the ability to request and retrieve already archived documents for further processing.
- Supporting both Gregorian and Hijri calendar.
- Supporting both English and Arabic languages.
- Managing lists of roles and permissions and assigning them to each defined user.
- Building and managing dynamic organizational charts for the organization. That includes defining departments, divisions, sections, and positions, as well as assigning defined users to these organizational units.
- Defining and administrating the settings of the system.
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Latest News
Apr, 2010
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