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Account Manager (Qatar / UAE)
Responsibilities:
  • Create and develop ongoing business relationships with business clients.
  • Ensure service delivery mandate is achieved by understanding and communicating the client service requirements internally.
  • Handle a complete client account in different locations, serve as a primary contact for the client and maintain the implementation of services agreement line.
  • Grow revenue goals for assigned accounts, planning sales, business development opportunities, negotiation and maintenance of sales.
  • Achieve sales revenue targets assigned.
  • Conduct direct meetings with clients, including their decision makers and oversee the administration of an account.
  • Understand the client environment, key business drivers and how to make them successful.
  • Maintain and grow appropriate strong mid-level client relationships.
  • Anticipate client needs and proactively provide solutions.
  • Conduct Performance Appraisal reviews for subordinates.
  • Plan daily, weekly, monthly and annual activities.
  • Organize work schedules based on priorities
  • Control resources as per work requirements
  • Monitor resources and performance of the team.
  • Oversee the creation of program specific creative strategies, offer strategies, relationship strategies and testing strategies.
  • Proactively provide solutions that contribute to the client success.
  • Lead by setting the right example for the team and client.
  • Provide clear direction on assignments.
  • Delegate authority and get involved as appropriate.
  • Manage client expectations effectively pushing back when necessary.
  • Provide value and serve as a marketing partner to the Client.
  • Implement and assure the right implementation of the strategic plans.
  • Lead brainstorming sessions and strategic discussions.
  • Develop annual scope of work to guide efforts with clients.
  • Actively manage the team providing guidance, establishing goals and providing feedback on regular basis.
  • Share all types of knowledge with different team members.

Qualifications:

  • Critical Thinking & Complex Problem Solving.
  • Sales Knowledge.
  • Technology Design Awareness.
  • Presentation & negotiation skills.
  • High self-confidence.
  • Interpersonal relationship skills.
  • Project Management skills.
  • Active Listening skills.
  • Excellent Arabic & English Communication skills.
 

Why work for eSense?

  • Promising IT career in one of the leading software companies in Jordan.
  • Competitive compensation package.
  • Health Insurance.
  • Flexible working hours.
  • Seniors benefits.
  • Friendly working environment.
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