Case Studies

Al Rajhi Bank

Recently, Al Rajhi Bank's executives and senior management expressed their need for an accurate and centralized reporting mechanism to help them achieve total visibility over their project management - related activities. They wanted reports that would provide them with summarized and detailed information on different aspects of projects. The provided information must have been accurate at all times and available without increasing the workload on the banks`s resources.


In May 2009, Al Rajhi Bank teamed up with eSense, a Microsoft Certified Partner, to migrate from its existing enterprise performance management (EPM) solution to a newer one. The newer version combined Microsoft SharePoint 2007, Project Server 2007 and Project Portfolio Server 2007. Using the upgraded servers, eSense was then able to offer the bank a complete project management and portfolio management solution. This helped executives and senior management realize the banks`s potential by identifying, selecting, managing and delivering portfolios that align with its strategic priorities.


The project was accomplished in just six weeks. This included the implementation, customization, stabilization, training and handover to the client. There was no loss of data and minimum downtime. The solution now measures and tracks the performance of each investment throughout its lifecycle. It also compiles periodic status reports, which measure the performance of each project over time.


eSense's solution enhanced processes across the entire bank and its branches. The solution provides the bank's employees with access to familiar acceptations, that integrate with the EPM system, and allow them to view, update and analyze information related to their projects. This has elevated the level of coordination between the project teams and provides richer data for the analysis and reporting on the integration of Office Project Server 2007 with Office SharePoint Server. This also allowed Al Rajhi Bank to centrally store, link, and share project-related issues, risks and documents for collaborative tracking. Best practices are more easily shared with employees through enterprise-based templates. Project management has improved significantly throughout the organization.